ikea888 Privacy Policy

ikea888 ("we", "us", "our") operates the online gaming platform accessible at ikea888.club. We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, prospective players, and visitors to our website.

This Privacy Policy sets out in clear terms what personal data ikea888 collects from you, the purposes for which that data is used, the legal bases on which processing is carried out, how long we retain your data, and the rights you hold in relation to your personal information. It applies to all data processing activities conducted by ikea888 in connection with your use of the Platform.

This policy is to be read together with our Terms & Conditions. By registering an Account or otherwise using the ikea888 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

ikea888 collects personal data through several channels, including registration forms, identity verification submissions, transaction records, platform interactions, and your device's technical connection to our servers. The categories of personal data we may collect include:

2.1 Registration & Identity Data

• Full legal name as per government-issued identification
• Date of birth (to verify the minimum age requirement of 21 years)
• Email address and mobile phone number
• Residential address, including postcode and state (e.g., Selangor, Kuala Lumpur, Penang, Johor)
• Preferred currency (Malaysian Ringgit / MYR)
• Username and encrypted password credential

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., MyKad, passport)
• Proof of residential address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership (e.g., eWallet screenshot, bank card front image)
• Selfie or video verification where required for enhanced due diligence

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• eWallet identifiers for Touch 'n Go eWallet, Boost, or similar services (non-sensitive reference numbers only; full account credentials are never stored)
• FPX transaction references for Maybank, CIMB, and Public Bank transactions
• Cryptocurrency wallet addresses where USDT deposits or withdrawals are processed

2.4 Gaming Activity Data

• Game history, bet records, stakes, outcomes, and associated timestamps across all platform categories (Sportsbook, Casino, Slots, Fisher Game, Plinko)
• Session duration and time-of-day access patterns
• Bonus and promotional redemption records
• Responsible gaming tool settings and self-exclusion status

2.5 Technical & Device Data

• IP address and approximate geolocation derived therefrom
• Device type, operating system version, and browser type
• Session tokens and authentication logs
• Cookie identifiers and similar tracking technologies (see Section 8)

2.6 Communications Data

• Records of Live Chat support interactions
• Email correspondence with our support team
• Feedback, complaints, and dispute records

ikea888 uses your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we process your data are:

• Account creation and management: To register your Account, verify your identity, and maintain your player profile on the Platform.
• Service delivery: To enable you to place bets, access games, manage your Balance, and use all features of the ikea888 Platform.
• Financial processing: To process deposits, withdrawals, and refunds through your selected payment methods, including Touch 'n Go eWallet, Boost, FPX, and other supported channels.
• Identity verification and fraud prevention: To fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, detect and prevent fraud, and verify compliance with age and eligibility requirements.
• Legal and regulatory compliance: To meet obligations under applicable gaming regulations, anti-money laundering legislation, and any other applicable laws.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through Live Chat and email.
• Responsible gaming: To monitor gaming patterns, apply player-requested limits and self-exclusion settings, and identify potential problem gambling behaviour in accordance with our responsible gaming obligations.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and develop new features and improvements to the ikea888 Platform.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to Players who have consented to receive such communications. You may withdraw this consent at any time by contacting support.
• Security: To protect the integrity of the Platform, detect unauthorised access, and investigate suspicious activity.

ikea888 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing:

• Contractual necessity: Processing required to perform the contract between you and ikea888, including delivering gaming services, processing financial transactions, and managing your Account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements and age verification obligations.
• Legitimate interests: Processing necessary for ikea888's legitimate business interests, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.
• Consent: Where you have given explicit consent, such as for the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

ikea888 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment processors: Including operators of Touch 'n Go eWallet, Boost, FPX, Maybank, CIMB, Public Bank, Visa, Mastercard, and cryptocurrency settlement providers, for the purpose of processing your financial transactions.
• Identity verification and KYC service providers: Third-party companies engaged to assist with document verification and anti-fraud screening.
• Game studios and technology providers: Software providers whose games are integrated on the Platform may receive limited anonymised or pseudonymised session data for game integrity and technical support purposes.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory direction, ikea888 may disclose personal data to competent authorities.
• Professional advisors: Legal, accounting, or auditing firms engaged in connection with ikea888's business operations, subject to professional confidentiality obligations.

All third-party service providers with whom ikea888 shares personal data are contractually required to process such data solely for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws.

Some of the third-party service providers and technology platforms used by ikea888 may process your personal data outside of Malaysia. Where such international transfers occur, ikea888 ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to apply data protection standards equivalent to those applicable in Malaysia under the Personal Data Protection Act 2010 (PDPA).

By using the ikea888 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia as described in this section, subject to the safeguards described herein.

ikea888 retains your personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. The following general retention guidelines apply:

• Active Account data: Retained for the duration of your active Account relationship with ikea888.
• Transaction and financial records: Retained for a minimum of seven (7) years following the relevant transaction, in accordance with applicable financial record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following Account closure or the end of the customer relationship, in accordance with AML obligations.
• Communications and support records: Retained for a minimum of three (3) years from the date of the communication.
• Closed Account data: Following voluntary Account closure, personal data necessary for legal and regulatory compliance is retained for the applicable statutory periods. Remaining data is deleted or anonymised.

Where data is no longer required for any lawful purpose, ikea888 will securely delete or anonymise it in accordance with our internal data management procedures.

ikea888 uses cookies and similar tracking technologies on the Platform to provide a functional and personalised experience. Cookies are small text files stored on your device when you access the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the Platform, including maintaining your login session, remembering your authentication state, and enabling secure transactions. These cannot be disabled without preventing core Platform functionality.
• Functional cookies: Enable the Platform to remember your preferences, such as preferred language and display settings.
• Analytical cookies: Used to collect anonymised or aggregated data about how players interact with the Platform, helping ikea888 identify errors, improve performance, and prioritise feature development. ikea888 uses only first-party analytics for this purpose.
• Session security cookies: Used to detect fraudulent login attempts, manage session tokens, and protect account integrity.

ikea888 does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality and may prevent you from accessing your Account.

Subject to applicable law and the conditions set out in Malaysia's Personal Data Protection Act 2010 (PDPA) and other relevant data protection frameworks, you have the following rights with respect to your personal data held by ikea888:

• Right of access: You may request a copy of the personal data ikea888 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data in your Account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: You may request that ikea888 limits how your data is used in certain circumstances, such as while a dispute is under investigation.
• Right to data portability: Where technically feasible and legally applicable, you may request that your personal data be provided in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.

To exercise any of the above rights, please contact our support team via Live Chat or by email at [email protected]. ikea888 will respond to all rights requests within thirty (30) days of receipt. Verification of your identity may be required before your request can be processed.

The ikea888 Platform is strictly intended for individuals who are 21 years of age or older. ikea888 does not knowingly collect personal data from any person under the age of 21. If ikea888 becomes aware that personal data has been collected from a person under 21 years of age, that Account will be immediately closed, the data deleted without undue delay, and any deposited funds returned to the originating payment source.

If you believe that a minor has registered an Account with ikea888, please contact our support team immediately so that the matter can be investigated and resolved promptly.

ikea888 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ikea888 Platform
• Encrypted storage of sensitive personal data and credentials at rest
• Access controls limiting personal data access to authorised personnel on a strict need-to-know basis
• Rotating session authentication tokens to prevent replay attacks
• Regular security audits and penetration testing of Platform infrastructure
• Incident response procedures with defined escalation timelines

While ikea888 takes all reasonable precautions, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach affecting your rights, ikea888 will notify you as required by applicable law.

The ikea888 Platform does not contain links to third-party websites. Where external payment processor interfaces are accessed during deposit or withdrawal flows, those interactions are governed by the relevant payment provider's own privacy policy. ikea888 is not responsible for the privacy practices or content of any third-party service provider platform. We recommend reviewing the privacy policy of any external service you use in connection with your ikea888 transactions.

ikea888 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or platform functionality. The date of the most recent revision is displayed at the top of this document.

Material changes to this Privacy Policy will be communicated to registered Players by way of a notification displayed upon next login to the Platform, or via email to the address registered on your Account. Your continued use of the Platform following publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept any changes, you should contact ikea888 support to request Account closure.

For any questions, requests, or concerns relating to this Privacy Policy or ikea888's handling of your personal data, please contact us using the following channels:

• Live Chat: Available 24/7 directly on the ikea888 Platform (fastest response)
• Email: [email protected] — responses within 2–4 business hours

If you are not satisfied with ikea888's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in Malaysia. ikea888 is committed to resolving all data protection concerns in good faith and in a timely manner.

This Privacy Policy was last reviewed and updated on 1 June 2026.